NHTSA Complaint #10473017 — 2003 MITSUBISHI LANCER

PURCHASED VEHICLE BRAND NEW JULY 2003. HEAT/AC KNOB HAS ALWAYS BEEN DIFFICULT TO TURN. IT IS NOW STUCK ON A/C. I AM LOCATED IN AN AREA THAT ACQUIRES FREEZING TEMPERATURES, AND EVIDENTLY, WILL NEED TO BE ABLE TO DEFROST THE WINDSHIELD. UPON RESEARCHING THIS ISSUE, I HAVE COME ACROSS THOUSANDS OF MITSUBISHI OWNERS WITH THE SAME PROBLEM. SINCE MOST OF THE U.S. EXPERIENCES FREEZING TEMPERATURES THIS SHOULD, WITHOUT A DOUBT, BE A RECALL BECAUSE IT IS AFFECTING SO MANY DRIVER'S VISIBILITIES. THE OTHER SAFETY ASPECT TO BE CONSIDERED PERTAINS TO: YOUNG CHILDREN, THE ELDERLY, AND THE ILL. CAR WINDOWS OPEN OR NOT, HOW IS IT SAFE TO HAVE THE YOUNG, ELDERLY, OR ILL IN A CAR OVER 100 DEGREES OR UNDER 32 DEGREES? THIS IS SIMPLY UNACCEPTABLE, IRRESPONSIBLE, AND UNSAFE. PLEASE ADVISE A RECALL. *TR