NHTSA Complaint #10472979 — 1999 GMC C1500 SUBURBAN STRUCTURE:BODY

Complaint Details

ODI Number	10472979
Vehicle	1999 GMC C1500 SUBURBAN
Component	STRUCTURE:BODY
Date of Incident	July 4, 2012
Date Filed	August 29, 2012
Mileage	240,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WITHIN SEVERAL MONTHS BOTH FRONT DOORS - DRIVERS AND PASSENGERS HANDLES STOPPED WORKING. WITHOUT POWER TO LOWER THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE, THE OCCUPANTS ARE LOCKED INSIDE. WHEN REPLACING THE PARTS AND INVESTIGATING THE PROBLEM, IT WAS APPARENT THAT BOTH HANDLES BROKE AT THE SAME PLACE AND THE PART MAY BE FAULTY OR NOT SUFFICIENTLY STRENGTHENED TO SUPPORT EXITING THE VEHICLES - ESPECIALLY IN AN EMERGENCY. WE BELIEVE THAT ONLY THE ACTUAL HANDLE IS THE CONCERN AND NOT THE FULL ASSEMBLY. *TR

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