NHTSA Complaint #10472738 — 2011 FORD F-250 SD

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT WAS DRIVING 40 MPH OVER A POT HOLE WHEN THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE CONTACT WAITED UNTIL THE SHAKING CEASED INDEPENDENTLY HOWEVER, THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE WAS CAUSED BY THE TIRES AND RECOMMENDED HAVING A FRONT END ALIGNMENT PERFORMED. THE CONTACT STATED THAT ALL FOUR TIRES WERE REPLACED AND AN ALIGNMENT WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10. THE CURRENT MILEAGE WAS 31,000.