NHTSA Complaint #10472623 — 2006 BMW 330I

REQUESTING RESEARCH FOR RECALL INTO KNOWN ISSUE WITH BMW SERVICE BULLETIN ON DOOR LOCK ACTUATORS: I WAS PARKED, AND USED MY KEY REMOTE TO OPEN THE DOORS AS I ALWAYS DO, BUT THE DOORS WOULD NOT UNLOCK. THE ONLY ONE THAT STAYS UNLOCKED (THE LOCK DOES NOT GO DOWN WHEN I CLICK THE ALARM) IS THE RIGHT REAR DOOR LOCK. I, THEREFORE, HAVE TO USE THE HARD PLASTIC EMERGENCY KEY (FROM THE GLOVE COMPARTMENT) TO MANUALLY UNLOCK MY DRIVER DOOR EACH TIME. I FIND THIS A SAFETY ISSUE AS I SOMETIMES WORK UNTIL LATE AT NIGHT AND HAVE TO FUMBLE TO GET THE KEY TO UNLOCK THE FRONT DRIVER SIDE. I CHECKED TO SEE IF THERE WAS A RECALL ON THIS, AND THERE WAS NOT, BUT WHAT I DID FIND, WERE QUITE A LARGE NUMBER OF COMPLAINTS ABOUT THIS ISSUE ON A VARIETY OF BMW MODELS, OLDER AND NEWER. SOME BMW OWNERS REPORTED THAT THEY WERE STUCK IN THEIR CARS, BECAUSE THE DOORS WOULD NOT UNLOCK FROM THE INSIDE, SO PASSENGERS (SUCH AS MY MOTHER HAD TO DO SEVERAL TIMES) HAVE TO CLIMB AROUND IN THE CAR TO CLIMB OUT OF THE ONLY DOOR THAT OPENS. I ALSO DISCOVERED THERE WAS A SERVICE BULLETIN NOTICE ON THIS ISSUE. THE OWNERS WHOSE FACTORY WARRANTY HAS RUN OUT ARE STILL HAVING TO PAY OUT OF POCKET TO HAVE THIS ISSUE REPAIRED. MANY ARE ATTEMPTING TO LEARN FROM DO-IT-YOURSELF WEBSITES TO AVOID THE COST OF REPAIRING THIS ISSUE. PLEASE CAN YOU RESEARCH AND MAKE THIS A RECALL, IT IS HIGHLY UNCOMFORTABLE TO HAVE PASSENGERS CLIMBING IN BY ADJUSTING SEATS AND CLIMBING OUT BECAUSE OF THIS DOOR LOCK ACTUATOR KNOWN ISSUE, THAT HAS BEEN OCCURRING FOR YEARS IN BMW CARS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR