NHTSA Complaint #10472575 — 2004 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10472575
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	August 24, 2012
Date Filed	August 27, 2012
Mileage	178,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I LEFT WORK ON FRIDAY WHEN SHIFTED FROM REVERSE TO DRIVE NOTICED I HAD A HESITATION/SLIPPAGE OF GEARS IN THE MIDDLE OF THE ROAD. I PICKED UP MY CHILDREN WENT TO THE STORE NOTICED A MILD BURNT SMELL WHICH I WAS TOLD WAS TRANSMISSION FLUID BURNING SO I WAS TOLD TO PARK THE CAR. I FINISHED MY SHOPPING CAME OUT GOT THE KIDS IN THEIR SEATS STARTED TO BACK UP AND HAD NO TRANSMISSION. MY KIDS AND I WERE STRANDED 8 MILES FROM HOME BECAUSE WE HAD NO FAIR WARNING THAT IT WAS GOING. I HAD NEVER HAD ANY ISSUES WITH IT BEFORE. THE GUY I BOUGHT IT FROM HAD REPLACED THE TRANSMISSION 2 YEARS BEFORE I BOUGHT IT. FORD NEEDS TO ISSUE A RECALL AND GET THINGS LIKE THIS FIXED. MY KIDS AND I COULD HAVE BEEN SERIOUSLY INJURED HAS THAT HAPPENED ON THE ROAD ON THE WAY HOME INSTEAD OF IN A PARKING LOT. *TR

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