NHTSA Complaint #10472554 — 2007 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10472554
Vehicle	2007 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	July 1, 2011
Date Filed	August 27, 2012
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE RUBBER PAD UNDER THE SWITCH THAT IS USED TO OPEN THE LIFTGATE ON THE BACK OF THE SIENNA HAS GONE SOFT AND TAR LIKE. IF I GRAB A PIECE IT PULLS RIGHT OFF LIKE CHEWING GUM. THE BLACK STAR LIKE SUBSTANCE GETS ON THE HANDS/FINGERS TOO AND IS HARD TO WASH OFF. THIS IS A VERY COMMON DEFECT (NOT NORMAL WEAR AND TEAR). TOYOTA WON'T RECALL AND MAKE IT A WARRANTY FIX. THE PART# IS 84840-08010 AND MSRP IS $58.53 PLUS LABOR. *TR

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