NHTSA Complaint #10471957 — 2006 JEEP LIBERTY

THIS IS THE 2ND TIME I HAVE ACCESSED YOUR WEBSITE WITH A COMPLAINT FOR THE SAME PROBLEM.. I REPORTED MY OTHER COMPLAINT ON 09/20/2010. MY REAR WINDOWS JUST FALL DOWN FOR NO REASON. ON 8/15/12 I WALKED OUT AND NOTICED MY REAR DRIVER SIDE CAR WINDOW WAS DOWN. WHEN I TRIED TO PUT IT UP, IT JUST MADE A GRINDING NOISE. IT JUST SLIPS DOWN INTO THE WINDOW SPACE LEAVING ME WITH AN OPEN WINDOW WHILE DRIVING DOWN THE INTERSTATE IN THE RAIN. THE SAME THING HAPPENED TWO YEARS AGO TO BOTH REAR WINDOWS TO THE SAME VEHICLE. I WAS TOLD BY THE DEALERSHIP THERE WAS A DEFECT IN THE 2006 JEEP LIBERTY'S WHERE THIS HAPPENS. IT APPEARS THE WINDOWS AND PART THAT RAISES AND LOWERS THE WINDOW IS ONE UNIT WHICH IS MADE OF PLASTIC. APPARENTLY IT IS VERY CHEAP AND FRAGILE AND BREAKS FOR NO REASON. YOU HAVE TO BUY THE WHOLE WINDOW/MECHANICAL ASSEMBLY AND IT IS VERY EXPENSIVE. PLEASE HELP ME GET MY WINDOW FIXED. *TR