NHTSA Complaint #10471906 — 2004 VOLVO V70

ENGINE STOPPED ON FREEWAY, IN HEAVY TRAFFIC. WIFE AND CHILDREN IN THE CAR. EXACT DESCRIPTION AS IN NHTSA CAMPAIGN I.D. 07V226000. DEALER (CARLSEN VOLVO, PALO ALTO, CA), CLAIMED THE CAR HAD NO INDICATION OF RECALLS ON THEIR COMPUTER, BUT VOLVO RECALL CAMPAIGN R181 CLEARLY STATES MY VEHICLE AND SPECIFIC ENGINE # 61 (6TH AND 7TH DIGITS IN VIN) WERE SUBJECT OF RECALL FOR THE SPECIFIC SYMPTOMS INVOLVED. I CALLED VOLVO U.S. AND THEY GAVE ME THE SAME ROTE RESPONSE, "YOUR VEHICLE'S VIN NUMBER DOESN'T SHOW UP AS BEING INCLUDED IN R181". THIS IS PATENTLY FALSE. ACCORDING TO THE RECALL, CARLSEN VOLVO SHOULD HAVE REPLACED THE FUEL PRESSURE SENSOR FREE. INSTEAD, OVER THE COURSE OF 2YEARS AND MULTIPLE VISITS TO THE DEALER, THEY NEVER PROPERLY DIAGNOSED NOR REPAIRED THE PROBLEM. WHEN YOUR ENGINE STALLS IN HEAVY TRAFFIC AT FREEWAY SPEEDS, YOU AND YOUR PASSENGERS ARE AT SEVERE RISK! I WANT MY FREE REPAIR FROM VOLVO! I KNOW I'M NOT THE ONLY V70 OWNER WHO HAS BEEN LIED TO IN THIS SPECIFIC WAY BY VOLVO AND THEIR DEALERS. *TR