NHTSA Complaint #10471765 — 1999 MITSUBISHI ECLIPSE

TL* THE CONTACT OWNS A 1999 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD BANG UNDER THE VEHICLE. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC ADVISED THAT THE LOWER CONTROL ARM WAS DETACHED FROM THE VEHICLE AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR THE SAME REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V421001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) BUT HAD ALREADY BEEN PREVIOUSLY REPAIRED. THE CONTACT DENIED HAVING THE REPAIR PERFORMED PREVIOUSLY. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.