NHTSA Complaint #10471676 — 2012 MINI COOPER COUNTRYMAN ENGINE

Complaint Details

ODI Number	10471676
Vehicle	2012 MINI COOPER COUNTRYMAN
Component	ENGINE
Date of Incident	March 6, 2012
Date Filed	August 21, 2012
Mileage	4,743 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

ON 3/6/12 (VEHICLE MILEAGE 4,743) MY WIFE AND KIDS WERE DRIVING IN OUR 2012 MINI COUNTRYMAN S AND THE ENGINE SUDDENLY WENT INTO LIMP MODE WITH REDUCED POWER ON THE FREEWAY AND NEEDED TO BE TOWED TO THE DEALER. THE ENGINE COMPUTER WAS RESET AND THE VEHICLE WAS RETURNED TO US. ON 5/15/12 (VEHICLE MILEAGE 9,318) THE SAME ISSUE OCCURRED AND THE CAR AGAIN WAS TOWED TO THE DEALER FOR THE REPLACEMENT OF THE VALVTRONIC ACUTATOR. ON 7/27/12 (VEHICLE MILEAGE 13,140) THE SAME ISSUE HAPPENED AGAIN (ENGINE WENT INTO LIMP MODE WITH LOSS OF POWER AND MY WIFE AND KIDS WERE STRANDED ON THE FREEWAY 100 MILES FROM THE DEALER. THE CAR WAS TOWED TO THE DEALER AND THE VEHICLES COMPUTER WAS RESET. I REPORTED THESE SERIES OF INCIDENTS TO MINI USA CUSTOMER CARE AS I DO NOT BELIEVE THE VEHICLE IS SAFE TO OPERATE FOR FEAR OF HAVING MY WIFE AND KIDS STRANDED AGAIN AND HAVE REQUESTED A REPLACEMENT VEHICLE OR REFUND. *TR

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