NHTSA Complaint #10471559 — 2003 GMC ENVOY

THE GEAR SHIFT SELECTOR CABLE BECAME DISENGAGED FROM THE TRANSMISSION WHILE BACKING OUT OF A PARKING SPOT. ACCORDING TO MY MECHANIC, THERE IS A SMALL PLASTIC BUSHING THAT BECAME BRITTLE AND FELL OFF CAUSING THE FAILURE OF THE CABLE TO MAINTAIN A CONNECTION WITH THE TRANSMISSION. THIS CAUSED MY TRANSMISSION TO BECOME LOCKED IN THE PARK POSITION AND UNABLE TO BE MOVED INTO ANY OTHER DRIVE. WHILE I WAS IN A SAFE LOCATION, I'M CONCERNED THAT OTHER DRIVERS IN SIMILAR SITUATIONS WILL BECOME STRANDED IN LOCATIONS THAT ARE NOT SAFE. I CONDUCTED A RECALL SEARCH AND FOUND THAT THIS ITEM HAS NOT BEEN RECALLED. I PLACED A CALL TO GENERAL MOTORS AND LODGED A COMPLAINT. ACCORDING TO GM, THEY HAVE RECEIVED A NUMBER OF COMPLAINTS ABOUT THIS ISSUE BUT ARE NOT ISSUING A RECALL AT THIS TIME. I ASKED GM TO PROVIDE ME THE NUMBER OF COMPLAINTS THEY HAVE RECEIVED ABOUT THIS AND THEY DECLINED TO GIVE ME THAT INFORMATION. I AM SEEKING TO FILE THIS COMPLAINT, HAVE IT REVIEWED, AND DETERMINE WHETHER A RECALL SHOULD BE ISSUED FOR THIS VEHICLE. *TR