NHTSA Complaint #10471465 — 2008 HONDA ACCORD

I BOUGHT MY 2008 ACCORD USED WITH 32K ON IT. HONDA HAD A GREAT RECORD WITH RELIABILITY AND QUALITY IN THE PAST SO THIS CAR, I FIGURED, WOULD BE NO DIFFERENT. AFTER ABOUT A MONTH OF OWNERSHIP, I NOTICED THE OIL WAS LOW. I CHECKED THE OIL WHEN I BOUGHT THE CAR AND IT WAS FULL, AND IT WAS NOW DOWN ABOUT A HALF A QUART. I TOOK MY CAR TO THE HONDA DEALERSHIP AND TOLD THEM ABOUT THE OIL CONSUMPTION. THEY TOPPED ME OFF, AND PUT ME ON AN OIL CONSUMPTION TEST. INTERESTINGLY ENOUGH, THERE WAS AN OIL CONSUMPTION RECALL ON MY CAR ABOUT A MONTH LATER. THE DEALERSHIP UPDATED THE SOFTWARE TO PREVENT OIL CONSUMPTION AND I WAS SENT ON MY WAY. ABOUT A MONTH LATER, MY CAR WAS STILL CONSUMING OIL AT ABOUT A QUART PER 2290MILES. THAT WAS THE OFFICIAL HONDA TALLY AT THE END OF MY OIL CONSUMPTION TEST. I CONTACTED HONDA THROUGH WRITTEN LETTER AND PHONE CALL SAYING THAT THEIR RECALL/SOFTWARE UPDATE DID NOT WORK AND THAT MY CAR WAS STILL CONSUMING OIL. AMERICAN HONDA WAS UNABLE TO PROVIDE ME WITH ANY DOCUMENTATION ABOUT WHAT ACCEPTABLE OIL CONSUMPTION ON A CAR WAS, BUT IN THEIR WORDS IT WAS 1QT/1000 MILES. NO WHERE IN THE BILL OF SALE OR OWNERS MANUAL DOES IT SAY THE OWNER WILL HAVE TO ADD OIL DURING REGULAR DRIVING TO KEEP THE OIL AT ACCEPTABLE LEVELS. TALKING WITH BOTH AMERICAN HONDA AND DEALERSHIPS AS WELL, THEY REFUSE TO FIX THE PROBLEM AND THEY ARE UNABLE TO PROVIDE ANY PROOF THAT CONSUMING OIL AT THIS RATE WILL NOT HARM THE CAR. I AM CURRENTLY ADDING ABOUT 1QT/1500MILES TO KEEP MY CAR FROM RUNNING OUT OF OIL, AND UNDER THE 5YEAR 60K WARRANTY, HONDA STILL HAS NOT FIXED THE PROBLEM. I HAVE ALL OF MY RECEIPTS OF REPAIRS AND ROUTINE MAINTENANCE FROM THE DEALERSHIP ALONG WITH DATED PHONE CONVERSATIONS TO HONDA REPS INCLUDING CASE NUMBERS. PEOPLE NEED TO KNOW HONDA'S MALICIOUS AND GREEDY INTENT NOT TO HONOR ITS WARRANTY AND FIX ITS CARS. MINE STILL HAS YET TO BE FIXED. *TR