NHTSA Complaint #10471176 — 2010 CHRYSLER SEBRING CONV

TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT WHEN ACCESSING THE DRIVER OR PASSENGER INTERIOR OR EXTERIOR DOORS, THE WINDOW GLASS WOULD RELEASE EITHER UPWARD OR DOWNWARD WITHIN AN INCH OR LESS. IN COLD WEATHER TEMPERATURES THE INTERIOR DOORS WOULD NOT CLOSE SECURELY DUE TO THE WINDOW GLASS EXTENDING INCHES BEYOND THE EDGE OF THE ROOF AND REQUIRED THE OCCUPANT TO MANUALLY HOLD THE DOOR WHEN THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE PROBLEM. THERE WERE SEVERAL UNKNOWN REPAIRS PERFORMED TO THE VEHICLE BUT TO NO AVAIL. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS A MANUFACTURER'S DEFECT AND THERE WAS NOT A REMEDY AVAILABLE THAT WOULD CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.