NHTSA Complaint #10470764 — 2002 FORD WINDSTAR

I KEEP HAVING INTERMITTENT PROBLEMS WITH DASHBOARD WARNING LIGHTS: YELLOW ABS LIGHT, YELLOW TRAC OFF LIGHT, AND RED BRAKE LIGHT. PLEASE NOTE: ON APPROX JULY 17, 2012 I TOOK MY WINDSTAR TO HAVE THIS PROBLEM CHECKED AND HAVE FORD RECALL 09S09 SERVICE DONE. THE QUICK-SERVICE MANAGER REFUSED TO CHECK THE ABS CONTROL MODULE CONNECTER EVEN AFTER TELLING THEM THREE TIMES THAT IT IS REQUIRED AS PART OF THE RECALL. I WAS TOLD BY A SERVICE ADVISOR TRAINEE, TO BRING VEHICLE BACK IF PROBLEM PERSISTS AND TAKE TO REGULAR SERVICE DEPT. I TOOK THE VEHICLE BACK TO SAME FORD DEALERSHIP FOR RESOLUTION OF THIS PROBLEM AND WAS TOLD THERE IS A $92.00 DIAGNOSTIC FEE. I AGREED TO FEE TO SEE IF THE REPAIR THEY RECOMMEND IS SAME AS REPAIR WHICH SHOULD HAVE BEEN COVERED UNDER RECALL, AND LEFT VAN THERE ON AUGUST 14, 2012. *TR