NHTSA Complaint #10470720 — 2007 FORD EXPLORER

TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE STEERING WHEEL BEGAN SHAKING AND CONTACT WAS UNABLE TO TURN WHEEL. THE CONTACT STOPPED ON THE EMERGENCY LANE AND THE FRONT PASSENGER SIDE WHEEL FELL OFF. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE LUG NUTS CAME OFF, AND WAS POSSIBLY DUE TO SOMEONE NOT ADJUSTING THEM APPROPRIATELY. THE FAILURE RECURRED AND THE FRONT DRIVER SIDE WHEEL MOVED UNSTEADILY, AND ALMOST CAME OFF. THE CONTACT STATED THAT THE LUG NUTS CAME OFF AGAIN. THE DEALER HAS NOT INSPECTED THE VEHICLE FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 123,000. THE FAILURE MILEAGE WAS 80,000.