NHTSA Complaint #10470640 — 2008 LEXUS RX350

POWER TRAIN issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10470640
Vehicle	2008 LEXUS RX350
Component	POWER TRAIN
Date of Incident	August 3, 2012
Date Filed	August 14, 2012
Mileage	65,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AT 65,000 MILES VEHICLE HAD A MAJOR BREAKDOWN. SERPENTINE BELT RUPTURED CAUSING FIRE AND SMOKE INSIDE THE ENGINE COMPARTMENT AND BOTH INSIDE THE CABIN AND OUTSIDE. GAS PEDAL BECAME INOPERATIVE AND VEHICLE HAD TO BE TOWED TO A REPAIR FACILITY. AS FURTHER DETERMINED THE CAUSE OF THE BELT RUPTURE IS THE A/C COMPRESSOR FREEZING STUCK. REPAIR IS EXTREMELY COSTLY. PARTS ALONE ARE CLOSE TO $1500. LEXUS IS NOT WILLING TO HELP IN ANY WAY AND ALL OF THE MAINTENANCE PER THE MAINTENANCE BOOKLET IS PERFORMED AND ON TIME. ADDITIONALLY THE MAINTENANCE BOOKLET DOES NOT REQUIRE ANY WORK OTHER THAN FILTERS, OIL CHANGES UNTIL 100,000 AT WHICH TIME ONLY SPARK PLUGS ARE MOSTLY DUE TO BE REPLACED. A/C COMPRESSOR SHOULD NOT HAVE GONE OUT AT 65,000 MILES ON A 2008 LEXUS. *TR

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