NHTSA Complaint #10470205 — 1994 MERCEDES BENZ E320

DUE TO THE DEFECTIVE WIRING HARNESS KNOWN TO EXIST ON MANY MERCEDES BENZ VEHICLES MADE FROM 1990 ON, I HAVE THE EXCESSIVE EXPENSE OF REPAIRING AND REPLACING EXPENSIVE PARTS (THE ENGINE WIRING HARNESS) IN THIS VEHICLE THAT FAILED PREMATURELY DUE TO FAULTY WIRING INSULATION. THE WIRING INSULATION IS INEFFICIENT AND WAS CORRECTED ON LATER MODELS, BUT CONSIDERING THAT IT IS A POOR DESIGN ON MERCEDES PART, I BELIEVE THAT THE CONSUMER SHOULD NOT BE HELD RESPONSIBLE FOR THE WIRING ISSUE. THESE CARS DO JUSTIFY THEIR PRICE IF MAINTAINED PROPERLY, AND MY VEHICLE IS OLDER AND ASIDE FROM THE WIRING HARNESS, IS IN GOOD RUNNING ORDER; YET ME, AS A CUSTOMER WHO PAYS THE PRICE TO MAINTAIN MY VEHICLE, I DO NOT FEEL THAT IT IS JUSTIFIED THAT MERCEDES ORIGINALLY INCLUDED IN THE VEHICLE PRICE THE COST OF A SUPPOSED QUALITY WIRING HARNESS, YET WHEN IT FAILS DUE TO A DESIGN FLAW, THE CONSUMER PAYS THE PRICE TO HAVE IT REPLACED WITH WHAT SHOULD HAVE ORIGINALLY BEEN INSTALLED. IT IS UNDERSTANDABLE THAT IN THE RECENT ROUGH ECONOMY THAT AN AUTO MANUFACTURER WOULD NOT WANT TO TAKE RESPONSIBILITY FOR A MAJOR DESIGN FLAW THAT COULD RESULT IN MILLIONS LOST, AND ATTEMPT TO MAXIMIZE PROFITS ON THE FLAW BY CHARGING CUSTOMERS FOR THE UPDATED HARNESS, BUT I FEEL THAT IT IS A MAJOR SAFETY HAZARD IN THE AFFECTED VEHICLES AND SHOULD BE SORTED OUT FOR DRIVERS OF ALL VEHICLES WITH THE FAULTY HARNESS FREE OF CHARGE ON A SAFETY BASIS, IF IT HAS JEOPARDIZED THE LIFE OF THE DRIVER, THEN IT SHOULD BE REPLACED FREE OF CHARGE (SURELY THAT IS THE LEAST THAT COULD BE DONE). MY CAR HAD A SHORT TODAY IN THE WIRING HARNESS AND IT CAUSED UNINTENDED SURGE OF ACCELERATION WHEN I PULLED UP TO A CURB AND THE CAR JUMPED OVER THE CURB AND BROKE OFF A BIG PLASTIC PIECE OF THE BUMPER. I ASK MYSELF WHAT WOULD HAVE HAPPENED IF I WAS AT A BUSY INTERSECTION AND THIS HAPPENED? *TR