NHTSA Complaint #10469961 — 2002 JEEP LIBERTY

I HAVE HAD TO REPLACE THE POWER WINDOW REGULATORS ON THE BACK WINDOWS OF MY JEEP LIBERTY 2002 ON 5 DIFFERENT OCCASIONS. I HAVE BARELY USED THESE WINDOWS AND THIS HAS BEEN A HEMORRHAGE OF MONEY. THE FIRST TIME THIS HAPPENED, THEY INFORMED ME AT THE DEALERSHIP THAT I WAS OVER THE DATE OF WARRANTY, AND THAT MY MILEAGE ALSO EXCEEDED THE LIMIT. I HAD TO REPLACE THE TWO BACK ONES, THEN I HAD TO GO BACK AND REPLACE A THIRD ONE, LESS THAN A YEAR AFTER THAT. THE FOURTH AND FIFTH TIME IT HAPPENED, I WENT TO AN INDEPENDENT SHOP AS GOING TO THE DEALERSHIP WAS TOO EXPENSIVE, NOW THE WINDOW DOES NOT WORK AGAIN. THE WINDOWS JUST FALL, AND WATER AND DEBRIS COME INTO THE CAR. AMONG JEEP LIBERTY OWNERS, THIS IS A VERY COMMON PROBLEM, AND ONE THAT THERE SHOULD HAVE BEEN A RECALL ON. I WANT TO PLACE A COMPLAINT BECAUSE THIS CAR CAME DEFECTIVE AND NOTHING HAS BEEN DONE SO FAR TO ASSIST PEOPLE WHO PURCHASED IT. CUSTOMERS NEED PROTECTION ON THIS MATTER. *TR