NHTSA Complaint #10469672 — 2008 HONDA PILOT

THE STEERING SHAKE WAS REPORTED TO THE DEALER DIRECTLY AFTER SALE. THE DEALER TOLD ME THEY DIDN'T NOTICE ANYTHING WRONG AND I SHOULD NOT BE GOING OVER 65 AS THAT IS THE SPEED LIMIT.THEY FINALLY FORCE BALANCED THE TIRES AND ADJUSTED THE ALIGNMENT, 50% BETTER. WHEN THEY SAID THEY WERE THROUGH AND IT MIGHT BE A FLAT SPOT ON A TIRE I REPORTED THIS TO HONDA MOTOR CARS OF AMERICA CASE # [XXX]. I HAD A SEPARATE DEALER CHECK IT OUT AND THEY AGREE IT IS THERE BUT HAD NO SOLUTION. THEY SAID ALL THE SAFETY EQUIPMENT IS IN PLACE AND IT MAY BE A BENT RIM, BAD TIRE OR JUST THE VEHICLE ITSELF. I WAS CALLED BY THE DEALER WHERE I BOUGHT IT TO BRING IT TO AN AFFILIATE HONDA DEALER. THEY FORCE BALANCED AGAIN AND ADJUSTED THE ALIGNMENT. IT WAS A BIT BETTER BUT AGAIN STILL SHAKES. THEY THEN SWAPPED TIRES AND RIMS WITH AN IDENTICAL 2007 PILOT WITH NEW GOODYEAR INTEGRITY TIRES (RECOMMENDED AS THE TIRE THAT CAME ON THE VEHICLE)THERE WAS NOT DIFFERENCE. THE 2007 WHEN TAKEN FOR A TEST RIDE WAS WORSE THAN MY VEHICLE AND SOMEONE WILL BY THAT THINKING IT IS JUST AN ALIGNMENT AND HAVE THE SAME PROBLEM. LOOKING ON LINE THIS IS A PROBLEM WITH PILOTS, ACURA RDX AND MDX VEHICLES OF ALL YEARS WHEN USED FOR HIGHWAY DRIVING. HOW DOES A COMPANY CONTINUE TO MAKE A FAULTY VEHICLE AND DISMISS HUNDREDS OF CLAIMS? THERE WAS YET ANOTHER PILOT OWNER IN THE SHOP THAT DAY WITH THE SAME PROBLEM. AWFULLY BIG COINCIDENCE! *TR