NHTSA Complaint #10469643 — 2012 FIAT 500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10469643
Vehicle	2012 FIAT 500
Component	STEERING
Date of Incident	June 20, 2012
Date Filed	August 8, 2012
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE STEERING WHEEL MAKES A BAD NOISE WHEN TURNING THE WHEEL. I BROUGHT THE VEHICLE IN TO THE DEALERSHIP AND THEY VERIFIED THAT IT IS A DEFECTIVE STEERING COLUMN. THEY PUT PART ON ORDER. IT HAS BEEN A MONTH AND STILL NOT IN. I CALLED THE CORPORATE HEADQUARTERS AND THEY SAID THAT THEY WOULD TRY TO EXPEDITE THE PART. I EXPLAINED THAT I'VE BEEN WAITING FOR A MONTH NOW, AND THE DEALERSHIP SAID THEY WOULD CANCEL THE ORDER AND RE ORDER IT. WHAT DO I HAVE TO GET IN A CRASH FIRST AND WAIT ANOTHER MONTH? MAYBE HURT NOT ONLY MYSELF, BUT GOD FORBID OTHERS? PLEASE HELP. *TR

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