NHTSA Complaint #10469437 — 2010 HONDA RIDGELINE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10469437
Vehicle	2010 HONDA RIDGELINE
Component	SERVICE BRAKES
Date of Incident	July 7, 2012
Date Filed	August 6, 2012
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

ON TWO SEPARATE OCCASIONS (ABOUT THREE WEEKS APART AND NO MORE THAN 500 MILES) THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT STOPPING THE VEHICLE. BOTH TIMES THE CONDITIONS WERE DRY AND DEBRIS FREE. THE FIRST OCCASION OCCURRED GOING UP A HILL TO A STOP SIGN AND WAS NOT AS NOTICEABLE. ON THE SECOND OCCASION THE BRAKE FAILURE HAPPENED COMING OFF A HIGHWAY RAMP, AND THE VEHICLE DID NOT STOP WITH THE BRAKES FULLY APPLIED AS WE ENTERED THE INTERSECTION. THE VEHICLE HAS BEEN TO TWO SEPARATE DEALERS, AND BECAUSE THEY WERE UNABLE TO RECREATE THE PROBLEM WHEN FOLLOWING PROTOCOL THEY WERE UNABLE TO FIND AND FIX THE ISSUE. *TR

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