NHTSA Complaint #10469427 — 2003 NISSAN MURANO

WAS DRIVING ON A HIGHWAY AND HEARD THUMPING SOUNDS FROM THE ENGINE. SLOWED DOWN TOWARDS THE SIDE AND THE NOISE STARTED INCREASING. IT SOUNDED LIKE SOMEONE HITTING THE ENGINE WITH A SLEDGE HAMMER. I PARKED THE CAR ON THE SIDE OF THE HIGHWAY AND LOOKED UNDER THE HOOD AND UNDER THE CAR. I SAW SOMETHING LEAKING. I GOT MY CAR TOWED TO THE NEAREST DEALER AND THEY TOLD ME THAT IT WAS MY TRANSFER CASE. COST TO FIX WAS CLOSE TO $5,000. I CONTACTED NISSAN FOR HELP AND THEY INFORMED ME THAT THEY COULDN'T DO ANYTHING. I ASKED IF THIS PROBLEM WAS COMMON AND THEY REPLIED NO. I HAD THE CAR FIXED AT MY OWN EXPENSE AND 14 MONTHS LATER THE PROBLEM OCCURRED AGAIN. WARRANTY WAS FOR 12 MONTHS OR 12,000 MILES WHICH EVER CAME FIRST. I WAS OVER BY 2 MONTHS BUT MILEAGE WAS UNDER. THEY QUOTED ME ADDITIONAL $3,000 TO FIX. I CAN NOT BELIEVE THAT THIS CAR HAS NOT BEEN RECALLED FOR THIS PROBLEM. THE CAR IS STILL AT THE MECHANICS BECAUSE I AM STILL IN SHOCK OF BEING FORCED TO PAY $8,000 FOR THE SAME PROBLEM AND WITHIN A LITTLE OVER A YEAR. *TR