NHTSA Complaint #10469379 — 2003 CHEVROLET SILVERADO 1500 HD

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500 HD. THE CONTACT STATED THAT THE AIR CONDITIONER WAS INOPERABLE AND THE PLASTIC WIRES THAT CAME FROM THE UNIT WERE MELTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REPEATED THOSE SENTIMENTS. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPAIR. THE FAILURE MILEAGE WAS 127,000.