NHTSA Complaint #10469348 — 2008 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2008 CHEVROLET MALIBU. THE CONTACT STATED THAT NONE OF THE DOORS WOULD LOCK OR UNLOCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT ALL FOUR DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. UPDATED 09/05/12*LJ THE CONSUMER STATED IN ORDER TO UNLOCK THE DOORS THE WINDOW HAD TO BE ROLLED DOWN TO BE ABLE TO REACH INSIDE AND MANUALLY UNLOCK THEM. THE CONSUMER'S THREE GRANDCHILDREN WERE IN THE PARKED VEHICLE WITH THE IGNITION OFF WHEN THE LOCKS FAILED. THE CONSUMER PURCHASED THE VEHICLE WITH 56,000 MILES. UPDATED 09/10/2012 *JS