NHTSA Complaint #10469316 — 2010 MAZDA MAZDA6 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10469316
Vehicle	2010 MAZDA MAZDA6
Component	ELECTRICAL SYSTEM
Date of Incident	July 22, 2012
Date Filed	August 6, 2012
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

MY CAR WAS PARKED, WENT INSIDE STORE FOR A MINUTE, CAME OUT AND IT WOULDN'T START. NO LIGHTS PRIOR, AND I TAKE METICULOUS CARE OF MY CAR. AFTER A FAILED JUMP, TOW WAS ISSUED. THE MECHANIC SAYS IT'S A STARTER FAILURE- AT 42,000 MILES ON A BRAND NEW FACTORY LINE CAR. NOW MAZDA WILL NOT RESPOND TO COMPLAINTS, AND ATTEMPTS AT REACHING ANY SUPERVISORS HAVE BEEN NEGATED. CAR HAS BEEN IMMOBILE FOR OVER TWO WEEKS. 42,000 IS A PREMATURE FAILURE FOR A BRAND NEW FACTORY PART- AND THE CAR COMPANY SHOULD PAY TO REPLACE A DEFECTIVE PORTION OF THE VEHICLE. *TR

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