NHTSA Complaint #10469280 — 2001 FORD WINDSTAR
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10469280 |
| Vehicle | 2001 FORD WINDSTAR |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 150,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I WAS DRIVING HOME WHEN I WENT AROUND A CORNER I HEARD A THUMP IN THE FRONT PASSENGER SIDE OF MY WINDSTAR, THE FOLLOWING MORNING I TOOK IT INTO MY MECHANIC. HE LOOKED THE VEHICLE OVER AND TOLD ME THE SUB FRAME HAS RUSTED OUT WHERE THE STABILIZER BAR CONNECTS. THIS ISSUE WAS SUPPOSED TO HAVE BEEN ADDRESSED BY FORD THE PREVIOUS YEAR WHEN THEY HAD IT IN FOR THE REAR AXLE RECALL. I FIND FORD HAD MADE THE DECISION TO PUT SOME USELESS BRACKETS IN AND NOT REPLACE THE SUB-FRAME. I CALLED CUSTOMER CARE CONCERNING THE PROBLEM AND WAS TOLD THERE WAS ONLY A YEAR WARRANTY ON THE WORK SO THERE WAS NOTHING THEY COULD DO AS I HAD PICKED UP THE VAN END OF APRIL /BEGINNING OF MAY 2011. A RECALL WAS ISSUED FOR THIS PROBLEM AND QUITE EVIDENTLY THEIR FIX WITH SOME LITTLE BRACKETS DID NOT REPAIR THE ISSUE, I AM NOT SURE HOW SOME BRACKETS ARE SUPPOSE TO CORRECT A RUSTING OUT SUB FRAME TO BEGIN WITH. *TR
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