NHTSA Complaint #10469258 — 2011 FORD MUSTANG

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10469258
Vehicle 2011 FORD MUSTANG
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 13,750 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

AFTER I FIRST PURCHASED THE VEHICLE I NOTICED A VIBRATION IN THE SHIFTER WHICH EMINATED FROM THE TRANSMISSION. I TOOK IT BACK TO THE FORD DEALERSHIP APRROXIMATELY A MONTH OR MORE LATER AND WAS INFORMED THERE WAS NO ISSUE WITH THE TRANSMISSION. HOWEVER, TO THIS DAY THERE EXISTS A VERY NOTICABLE VIBRATION WITH INCREASING EPISODES OF DIFFICULTY CHANGING GEARS BETWEEN # 5 TO 2, EITHER SHIFTING UP OR DOWN. IT IS MORE NOTICABLE WHEN DOWN SHIFTING. ON MORE THAN ONE OCCASION I HAD TO SHIFT INTO ANOTHER GEAR ABOVE WHAT I WAS ATTEMPTING TO GO FOR BECAUSE THE GEAR WOULD NOT CONNECT INTO PROPER PLACEMENT. THIS CAUSED A BRIEF BACK UP WHEN GOING ONTO THE FREEWAY WITH SEVERAL CARS BEHIND ME DUE TO THE TRANSMISSION BEING STUCK IN A PARTICULAR GEAR SETTING (#3). THIS CLEARED ONCE I CHANGED TO A LOWER GEAR RATIO. *TR

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