NHTSA Complaint #10468998 — 1998 BUICK REGAL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10468998
Vehicle	1998 BUICK REGAL
Component	STEERING
Date of Incident	July 27, 2012
Date Filed	August 2, 2012
Mileage	108,330 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, A LOUD NOISE EMITTED WHEN TURNING THE STEERING WHEEL. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. THE LOWER BEARING ASSEMBLY WAS REPLACED, BUT DID NOT CORRECT THE FAILURE. THERE WAS A RECALL RELATED TO THE DEFECT ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V527000 (STEERING:RACK AND PINION). THE VIN WAS INELIGIBLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,330.

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