NHTSA Complaint #10468961 — 2012 CADILLAC CTS

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND THE DOOR WERE NOT PROPERLY ALIGNED. THE CONTACT WAS ABLE TO ERRONEOUSLY PLACE HIS FINGER BETWEEN THE DOOR AND THE INSTRUMENT PANEL ON THE DRIVER SIDE, WITH ADDITIONAL SPACE REMAINING. WHEN THE CONTACT PLACED HIS HAND BETWEEN THE PASSENGER SIDE DOOR AND THE DASHBOARD, THERE WAS NO SPACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO OFFERED NO ASSISTANCE AND ADVISED THAT THERE WAS A MANUFACTURING FLAW.THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE AND WOULD MAKE NO RESTITUTION. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 80. UPDATED 8/31/12 *CN UPDATED 09/11/2012 *JS