NHTSA Complaint #10468959 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10468959
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 1, 2012
Date Filed	August 2, 2012
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TOYOTA RECENTLY ISSUED AN EXTENDED WARRANTY NOTICE FOR THE SIENNA VAN REAR POWERED SLIDING DOOR. HOWEVER, THEY CONVENIENTLY EXCLUDED KEY COMPONENTS, FROM THIS WARRANTY, THAT ALLOWS THE DOOR TO OPERATE FULLY AND CORRECTLY, SUCH AS THE ACTUATOR. THE POWER SLIDING DOOR ON MY SIENNA DOES NOT WORK DUE TO A FAULTY ACTUATOR BUT TOYOTA WILL NOT COVER IT BECAUSE IT IS NOT ON THEIR SECRETIVE LIST OF COVERED COMPONENTS. EVEN THOUGH THEY ADMIT OEM COMPONENT FAILURE OF THE POWERED SLIDING DOOR THROUGH THEIR EXTENT WARRANTY NOTICE. SO NOW I AM SIMPLY LOOKING FOR TOYOTA TO COVER A COMPONENT THAT THEY SHOULD BE HELD RESPONSIBLE FOR. THE DEALER WANTS ~$900 DOLLARS FOR THE FIX! *TR

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