NHTSA Complaint #10468526 — 2012 LINCOLN MKX
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) issue reported to NHTSA
Complaint Details
| ODI Number | 10468526 |
| Vehicle | 2012 LINCOLN MKX |
| Component | EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
2012 LINCOLN MKX. CONSUMER STATES PROBLEM WITH VEHICLE NAVIGATION SYSTEM *TGW THE CONSUMER STATED SEVERAL MONTHS AFTER PURCHASING THE VEHICLE, HE WAS PROVIDED WITH A DISC WITH AN UPDATED PROGRAM TO SIMPLIFY THE USE OF THE SYSTEM AND MAKE IT MORE USER FRIENDLY. THE SYSTEM WAS INSTALLED BY THE DEALER, BUT THE SYSTEM IS STILL NOT USER FRIENDLY AND IS A HAZARD TO THE DRIVING PUBLIC. THE CONSUMER STATED ONCE A DRIVER WAS IN A FUNCTION, THERE WAS NO CANCELLATION BUTTON OR END BUTTON IN THE NAVIGATION SYSTEM, OR THE AUDIO SYSTEM, AND ON MANY OCCASIONS THE PHONE SYSTEM, WITHOUT THE DRIVER BEING DISTRACTED AND SEARCHING FOR THE CORRECT MENU WHICH OBVIOUSLY TOOK THE DRIVER'S ATTENTION OFF THE ROAD. IN ADDITION, WHENEVER A FUNCTION WAS CHANGED, IT WAS IMPOSSIBLE NOT TO ACTIVATE THE EMERGENCY BLINKER LIGHTS WHICH CAUSED CONFUSION TO OTHER DRIVER'S BEHIND HIM. *JB
Related Complaints for the 2012 LINCOLN MKX
Recent Complaints for the 2012 LINCOLN MKX
#11684240
SERVICE BRAKES
Recalled master cylinder brake booster was repaired at the dealership under the recall approx 4 or 5 years ago. The ...
#11683970
ELECTRICAL SYSTEM
The camera change from vertical to horizontal, the camera shutdown while in motion.
#11668525
BACK OVER PREVENTION
The contact owns a 2012 Lincoln MKX. The contact stated that the back over prevention camera was reversed. The contac...