NHTSA Complaint #10468525 — 2003 HONDA CR-V EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

Complaint Details

ODI Number	10468525
Vehicle	2003 HONDA CR-V
Component	EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Date of Incident	July 2, 2012
Date Filed	July 26, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

2003 HONDA CR-V. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CONCERNING LOW BEAM HEADLIGHTS ON HONDA VEHICLE. RECALL# 12V136000. *TGW THE CONSUMER STATED WANTED TO COMPLAIN ABOUT THE HANDLING AND PROCESSING OF THE REIMBURSEMENT PROCESS OF THE RECALL. THE CONSUMER STATED HE SUBMITTED ALL OF THE NECESSARY PAPERWORK FOR REIMBURSEMENT, ONLY TO BE DENIED. HONDA NOTED, THAT THE CONSUMER PAID WITH A CREDIT CARD, BUT HE DID NOT SHOW THE NAME ON THE CARD USED TO MAKE THE PAYMENT. HONDA STATED THEY NEEDED TO MAKE SURE THAT THE PERSON BEING REIMBURSED ACTUALLY MADE THE PAYMENT. *JB

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