NHTSA Complaint #10468345 — 2004 CHRYSLER PT CRUISER

TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE POWER STEERING PRESSURE HOSE WOULD HAVE TO BE REPLACED BECAUSE IT WAS FRACTURED AND WAS CAUSING STEERING FLUID TO LEAK. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE FAILURE OCCURRED A SECOND TIME. THE VEHICLE WAS TAKEN TO ANOTHER MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE POWER STEERING PRESSURE HOSE WOULD HAVE TO BE REPLACED A SECOND TIME. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V268000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.