NHTSA Complaint #10468237 — 2005 CADILLAC STS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10468237
Vehicle	2005 CADILLAC STS
Component	ELECTRICAL SYSTEM
Date of Incident	July 3, 2012
Date Filed	July 30, 2012
Mileage	99,130 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

CAR SHUTS OFF WITHOUT WARNING GOING DOWN THE FREEWAY AT 70 MPH. MUST GET OUT OF HARMS WAY COME TO COMPLETE STOP PUT IN PARK AND RESTART. WHEN CAR SHUTS DOWN LOSS OF POWER STEERING, POWER BRAKES, RADIO, GAUGES AND LIGHTS. THIS HAS HAPPENED SEVEN TIMES. GM CADILLAC CUSTOMER SUPPORT IS WORKING ON IT CASE NO [XXX]EMPLOYEE [XXX] PHONE 1-866-790-5700 EXT [XXX] HOWEVER TEC IN DETROIT WANTED TO USE A BRAND NEW SWITCH REPLACEMENT THEY OVERNIGHTED TO VAN CADILLAC IN KANSAS CITY HOWEVER[XXX] NOR I CAN FIND OUT IF THEY USED IT OR A RECONDITIONED ONE FROM STOCK AS REPAIRS WERE COMPLETED BEFORE SHIPMENT ARRIVED. SERVICE MANAGER [XXX]PHONE 816-454-6666 WILL NOT RETURN CALLS AND I AM AFRAID TO HAVE MY WIFE DRIVE IT AGAIN UNLESS IT HAS BEEN REPAIRED ACCORDING TO THE GM TECH TEAM IN DETROIT. THEY WILL NOT TELL ME IF THIS HAS HAPPENED BEFORE AND IS A RECALL PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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