NHTSA Complaint #10468173 — 2012 HONDA INSIGHT

WITHIN A FEW WEEKS OF PURCHASING MY HONDA INSIGHT, I BEGAN TO DEVELOP LOWER BACK PAIN RELATED TO SITTING IN THE DRIVER'S SEAT. NOT ONLY IS THERE A GENERAL LACK OF CUSHIONING IN THE BASE OF THE SEAT WHICH ALONE WOULD BE FRUSTRATING, BUT THERE ALSO IS A RIGID LOWER BACK / LUMBAR SUPPORT THAT IS EXTREMELY UNCOMFORTABLE. THIS IS THE FIRST TIME THAT I CAN RECALL WHERE I HAVE HAD AN ISSUE WITH A CAR SEAT. THERE UNFORTUNATELY IS NO APPARENT METHOD TO ADJUST THE AMOUNT OF LOWER BACK SUPPORT, AND MODIFYING THE POSITION OF THE SEAT HAS PROVEN FRUITLESS. I BELIEVE THAT THE DESIGN OF THE SEAT IS FLAWED. *JS