NHTSA Complaint #10468122 — 2012 FORD FOCUS

I HAD AN EARLIER COMPLAINT ON MY FIRST FOCUS PURCHASED IN MARCH 2012...INCIDENT DATE JUNE 27 2012...I LOST POWER STEERING ON 3 OCCASIONS...SERVICE WAS NOT ABLE TO FIX IT SO THEY EXCHANGED MY CAR FOR AN IDENTICAL ONE ON JULY 25, 2012...THE SECOND DAY I DROVE THE NEW FOCUS, SOMETHING STRANGE HAPPENED WITH THE STEERING WHILE ON THE EXPRESSWAY...I WAS GOING ABOUT 60 MPH ON A STRAIGHT ROAD AND THE CAR STARTED TO WANDER TO THE RIGHT AND IT ALSO DID IT TO THE LEFT...THE STEERING IS VERY TIGHT AND WAS DIFFICULT TO GET THE CAR GOING STRAIGHT...I'VE BEEN TO THE DEALERSHIP AND THEY SAY THAT IS JUST HOW IT DRIVES..IF THIS TRUE, I'LL NEVER BE ABLE TO DRIVE THE EXPRESSWAY...THIS WANDERING WAS DIFFICULT TO CONTROL AND TIRING TO FIGHT THE WHEEL....2 NEW CARS IN 4 MONTHS TIME BOTH WITH STEERING PROBLEMS MAKES ME THINK THERE ARE SOME KINKS WITH THE NEW ELECTRIC STEERING ON FORDS....THIS WILL BE MY FIRST AND LAST EXPERIENCE WITH FORDS. *JS