NHTSA Complaint #10467731 — 2009 YAMAHA ZUMA

WE BOUGHT THIS BRAND NEW IN 09'. I RODE THIS ONLY AROUND THE NEIGHBORHOOD BECAUSE OUR FAMILY MEMBERS LIVE CLOSE. WE THOUGHT WE HAD A BATTERY PROBLEM AT FIRST AND REPLACED IT IN 2010. THEN WE WENT ON A TRIP SO I WASN'T ABLE TO RIDE IT MUCH FOR THE SEASON. WE TRIED TO RUN IT IN 2011 AND IT RAN FOR A MINUTE (IN THE DRIVEWAY) AND THEN IT STOPPED AND WOULD NOT START AT ALL. WE TESTED THE NEW BATTERY AND IT WAS NOT THE PROBLEM. SO I COULDN'T RIDE IT AT ALL LAST YEAR. THIS YEAR WE BOUGHT ANOTHER BATTERY AND STILL NOT FIRING. THE ONE THING WE NOTICED WAS NO PUMP SOUND. THIS THING IS ALMOST FULL OF GAS SO THAT'S NOT THE PROBLEM. WE KNOW ITS NOT THE BATTERY. WE CHECKED THE FUSES AND THEY ARE GOOD. ITS THE FUEL PUMP. THEY NEED TO RECALL THIS AND SOLVE THIS ISSUE. THESE SCOOTERS ARE TO EXPENSIVE TO JUST LOOK AT. I PUT ONLY 95 MILES ON IT THE FIRST SUMMER RIDING IT. AND THE FUEL PUMP GOES OUT. PLEASE DON'T TELL ME I SHOULD HAVE STOPPED TAKING CARE OF MY VERY SICK FATHER-IN-LAW FOR 2YRS (WHO PASSED AWAY THIS MONTH) TO MAKE THE "SCOOTER" A PRIORITY. HOW WERE WE SUPPOSE TO KNOW THERE WAS A PROBLEM WITH A FAULTY FUEL PUMP? YAMAHA NEVER SENT US A RECALL LETTER OR TOLD US THAT THIS MIGHT BECOME AN ISSUE. THANKS YAMAHA. BY THE WAY...WE BOUGHT 2 NEW ONES IN 09' AND ABOUT $6500.00 LATER WE ARE AFRAID TO RIDE THE OTHER ONE FOR FEAR OF BEING STRANDED. *TR