NHTSA Complaint #10467589 — 2007 HONDA CIVIC

APPROXIMATELY A WEEK AFTER BUYING LIFETIME ALIGNMENT AND 4 NEW BRIDGESTONE POTENZA TIRES IN JULY 2011 AT FIRESTONE, EL PASO, TX, MY CAR STARTED TO VIBRATE IN THE ROAD WHILE DRIVING AT SPEEDS 50MPH THROUGH 60MPH. AFTER MANY RESEARCH AND DIAGNOSIS FROM HONDA PARTS AND SERVICE SHOP, DIFFERENT FIRESTONE LOCATIONS AND LOCAL MECHANICS, THE CONCLUSION IS THAT THE UPPER/REAR CONTROL ARMS, FRONT AND REAR CAMBER ARM AND BOLTS ARE DEFECTIVE AS PER HONDA MANUFACTURERS. MY TIRES ARE EXCESSIVELY AND UNEVENLY WEARING. I HAVE ALREADY BOUGHT 6 SETS OF NEW TIRES IN THE LAST 12 MONTHS BECAUSE OF THIS HONDA ISSUE, WHICH THEY ADMIT IT IS A DEFECT MADE BY THE MANUFACTURERS. THEY RELEASED A SERVICE BULLETIN (SERVICE BULLETIN 08-001 DATED APRIL 11, 2008) THAT INFORMS HONDA DEALER SHOP OF THIS ISSUE/DEFECT, BUT THEY REFUSE TO TAKE RESPONSIBILITY OF REPAIRING IT FREE OF CHARGE. I BELIEVE THAT IT IS NOT FAIR THAT CUSTOMERS BUYING HONDAS HAVE TO PAY FOR DEFECTIVE PARTS MADE BY THE MANUFACTURERS. I WOULD LIKE THESE DEFECT TO BE SOLVED AND PAID BY THEM AND I WOULD LIKE REFUND FOR AT LEAST THE LAST SET OF TIRES THAT I RECENTLY BOUGHT AND ARE ALREADY UNEVENLY WORN OUT (THIS MAKES IT A USELESS TIRE). IN CASE IT IS NEEDED I HAVE ALL THE PAPER WORK THAT CAN BE A CLEAR EVIDENCE TO THIS COMPLAINT. LIKE ME, THERE ARE OTHER HONDA OWNERS WITH THE SAME ISSUE. *TR