NHTSA Complaint #10466883 — 2006 MERCURY MOUNTAINEER

POWER TRAIN issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10466883
Vehicle	2006 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	May 25, 2012
Date Filed	July 21, 2012
Mileage	54,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TRUCK COOLING SYSTEM DIED WHICH CAUSED THE TRUCK TO CATCH FIRE WHILE DRIVING DOWN THE HIGHWAY, SMOKE PORING OUT, STATE TROOPERS HAD TO ASSIST US. MY DAUGHTER WAS SCARED TO DEATH AND NOW REFUSES TO GET BACK IN THE TRUCK EVEN THOUGH WE GOT A NEW ENGINE. TO MAKE MATTERS WORSE WE SPENT 3000 ON AND ENGINE...500 ON COOLING SYSTEM AND HAD THE TRANSMISSION REPROGRAMMED. THE TRUCK IS STILL HAVE MAJOR PROBLEMS AND NOW FOR SAYS IT NEEDS THE TRANSMISSION REBUILT OR REPLACED. ALL OF THIS IS OUT OF POCKET. WE CANT EVEN TRADE IT IN BC THEY WILL ONLY GIVE US 1/2 OF WHAT WE PAID FOR IT 2 YRS AGO. NIGHTMARE AND MAKES ME SICK THAT FORD DOESN'T CARE. *TR

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