NHTSA Complaint #10466864 — 2011 TOYOTA COROLLA

I RECENTLY TOOK A TRIP FROM THE SOUTH TO THE MID WEST. THE ROADS ARE MUCH STRAIGHTER AND THE SPEED LIMIT IS HIGHER. I HAD BEEN NOTICING THAT THE CAR DRIFTS BACK AND FORTH ON THE HIGHWAY BUT HADN'T PAID IT MUCH ATTENTION UNTIL WE WENT NORTH. WHILE DOING 70-75MPH DOWN THE HIGHWAYS THAT ARE STRAIGHT FOREVER THE CAR WAS INCREDIBLY HARD TO KEEP STRAIGHT. WHEN I GOT HOME IT WAS DUE FOR REGULAR SERVICE AND I ADDRESSED MY CONCERN WITH THE STEERING. THEY "DID" AN ALIGNMENT AT THE DEALERSHIP, AFTER I PICKED UP MY CAR AND TOOK IT ON THE HIGHWAY 24 HRS LATER I NOTICED MY STEERING WHEEL WAS NOT STRAIGHT. THE "T" TOYOTA SYMBOL ON THE WHEEL HAD TO BE SLANTED TO THE LEFT IN ORDER FOR THE CAR TO DRIVE STRAIGHT. IF YOU HELD THE WHEEL STRAIGHT THE CAR WAS DRIVING OFF THE SIDE OF THE ROAD TO THE RIGHT! THE DRIFTING SIDE TO SIDE WAS WORSE THAN EVER!!!!! I HAVE SINCE TAKEN MY COROLLA TO THE SAME DEALERSHIP ABOUT 5 TIMES NOW (ALTHOUGH THEY HAVEN'T PROPERLY RECORDED THAT IN THE COMPUTER, THEY SHOW ITS ONLY BEEN ABOUT 3), TAKEN THE LEAD SERVICE TECH AND THE CUSTOMER SERVICE REP FOR A RIDE IN MY CAR AND THEY COMPLETELY AGREED WITH ME THAT THE STEERING WHEEL WAS OFF, NOTICEABLY! THEY HELD MY CAR FOR A WEEK AND REPLACED THE "STEERING COMPUTER" AND SAID THAT SHOULD FIX THE PROBLEM. THEY DROVE IT AFTER IT WAS "FIXED" AND RETURNED THE CAR TO ME. I THEN DROVE IT DOWN THE HIGHWAY ABOUT 30 MIN LATER AND IT IS STILL FREAKING CROOKED!!!!!! TOYOTA CORP AND THE PEOPLE AT THE DEALERSHIP ARE MAKING ME FEEL LIKE I'M CRAZY AND THAT ITS NORMAL! THIS IS NOT NORMAL! IT WAS NOT CROOKED BEFORE I TOOK IT IN AND IT IS NOT FIXED!! THERE IS A LEMON LAW IN THIS STATE! THIS IS MY FIRST BRAND NEW CAR AND FIRST TOYOTA AND THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH A CAR AND WILL NOT BUY ONE AGAIN! UNBELIEVABLE! *TR