NHTSA Complaint #10466332 — 2012 CHEVROLET SONIC

WE BOUGHT THE CHEVY SONIC BRAND NEW, OFF THE DEALERS LOT. WHEN DRIVING AT 55 MPH OR ABOVE WE FOUND THAT THE CAR DRIFTS EXCESSIVELY AND IS VERY HARD TO KEEP IN THE LANE. ON A FEW OCCASIONS DRIVING AT POSTED HIGHWAY SPEEDS WE WERE FORCED TO SLOW DOWN BECAUSE OF RADICAL SWERVING. OUR FIRST COMPLAINTS TO THE SERVICE DEPARTMENT WERE ANSWERED WITH "IT'S THE NEW ELECTRONIC STEERING, YOU'LL GET USED TO IT" AFTER DRIVING A FEW MORE WEEKS WITH NO IMPROVEMENT, WE TOOK IT BACK IN TO THE SERVICE DEPARTMENT TO HAVE IT LOOKED AT. A NOTICE CONCERNING THE BELLY PAN CAUSING STEERING PROBLEMS ON CARS BUILT BEFORE JANUARY 2012 WAS RECOGNIZED AND IT WAS REMOVED FROM OUR VEHICLE WHICH HELPED ONLY A SMALL AMOUNT. UPON TWO MORE VISITS TO THE SERVICE DEPARTMENT, NOTHING ELSE WAS FOUND. BOTH MY WIFE AND I HAVE DRIVEN A VARIETY OF NEW VEHICLES INCLUDING SMALL CARS WITH A COMBINED DRIVING EXPERIENCE OF 70 YEARS AND THIS IS THE FIRST TIME WE'VE HAD AN ISSUE WITH A NEW VEHICLE. THE STEERING ON THIS CAR IS DANGEROUS AND NEEDS TO BE RESOLVED BEFORE SOMEONE GETS HURT. *TR