NHTSA Complaint #10465889 — 2002 CHEVROLET VENTURE

I NOTICED FUEL MILEAGE BEING REALLY OFF AND A VERY STRONG GASOLINE SMELL AND HAD IT CHECKED @ OUR LOCAL REPAIR SHOP AND WAS TOLD GAS TANK WELD HAD FAILED; WE WERE ALSO TOLD WE WERE VERY LUCKY THAT WE GOT IT IN AS SOON AS WE DID. VERY DANGEROUS! WAS ALSO TOLD BY MECHANIC THAT THERE HAD BEEN RECALLS ON THIS VERY THING AND ALSO EVEN MORE SERVICE BULLETINS. I CONTACTED GM AND WAS TOLD YES THERE HAD BEEN RECALLS BUT NOT OUR VIN NUMBER GROUP! NOW IT'S TIME TO DO THIS BEFORE SOMEONE DIES OR IS MAIMED. THEY TOLD ME THEY WERE VERY SORRY BUT GLAD NO ONE WAS HURT! I WAS ALSO TOLD TO SAVE ALL MY PAPER WORK JUST IN CASE @ WHICH TIME I TOLD THEM I SAVE EVERYTHING! THEY WERE MORE CONCERNED ABOUT WHY I HAD TAKEN IT TO OUR REPAIR SHOP RATHER THAN ONE OF THEIR DEALERS; I TOLD THEM THAT THE ONLY THING I EVER GOT FROM THEIR DEALERS WERE THAT THEY COULD NOT EVER REPLICATE THE PROBLEM; THEN OUR REPAIRMAN WOULD FIX WHAT THEY COULDN'T EVEN IDENTIFY. *TR