NHTSA Complaint #10465776 — 2011 DODGE CHARGER

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER BEGAN TO DISPLAY INACCURATE READINGS, THE AIR CONDITIONER BEGAN TO TURN OFF AND ON, AND THE RADIO WOULD PLAY CONTINUOUSLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE'S COMPUTER SYSTEM NEEDED TO BE UPGRADED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT ALSO STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE UNRELATED RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V197000 (ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS). AS A RESULT, THE DRIVER WAS DRIVING 25 MPH AND LOST CONTROL OF THE VEHICLE. THE VEHICLE THEN CRASHED INTO A GUARD RAIL. NO INJURIES WERE REPORTED. THE AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS AGAIN INFORMED THAT THE PARTS NECESSARY TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER SENT AN ENGINEER TO EXAMINE THE VEHICLE. BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 27,000.