NHTSA Complaint #10465752 — 2010 HONDA CIVIC

WHILE MY WIFE WAS WAITING IN LINE AT A FAST FOOD DRIVE THRU LANE, STEAM WAS NOTICED COMING FROM UNDER THE HOOD. THE VEHICLE WAS IMMEDIATELY PARKED. A QUICK INSPECTION SHOWED THE ENGINE COMPARTMENT TO BE EXTREMELY CLEAN. A SMALL AMOUNT OF MOISTURE WAS NOTICED ON THE INSIDE OF THE HOOD AND NEXT TO THE AC COMPRESSOR. THE VEHICLE WAS TOWED TO THE AGENCY AND LEFT OVERNIGHT. WHEN I CALLED THE NEXT MORNING, I WAS INFORMED THAT THE COMPRESSOR WAS FAILING AND THAT THEY RECOMMENDED TO HAVE THE COMPRESSOR REPLACED FOR $995. AFTER STATING THAT THE VEHICLE WAS LESS THEN TWO YEARS OLD AND INQUIRING IF THERE WAS A RECALL OR OTHER CIVICS WITH SIMILAR PROBLEMS, I WAS TOLD THAT A 2006 MODEL WAS BROUGHT IN WITH A SIMILAR PROBLEM AND THAT THERE WAS NO RECALL. I CALLED SOME LOCAL PARTS STORES AND WAS TOLD THAT THE COMPRESSOR WAS NOT STOCKED AND WOULD HAVE TO BE SPECIAL ORDERED BECAUSE THE MODEL YEAR WAS STILL NEW. THE FINAL REPAIR WAS REPLACEMENT OF THE AC COMPRESSOR AND AC RELAY FOR A DISCOUNTED PRICE OF $824.60 OUCH! *TR