NHTSA Complaint #10465684 — 2002 DODGE RAM 1500

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10465684
Vehicle	2002 DODGE RAM 1500
Component	STRUCTURE
Date of Incident	April 6, 2009
Date Filed	July 15, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CRACKS BEGIN TO APPEAR IN THE DASHBOARD IN APRIL 2009 JUST BELOW THE WINDSHIELD AND HAVE NOW BEGAN TO SHOW UP IN THE MAIN DASHBOARD CAP. A LARGE GAPING SLIT NEAR THE INSTRUMENT DISPLAY APPEAR ON JULY 5, 2012. ON JULY 11, 2012 POWER WAS LOST TO THE GAUGES ON THE INSTRUMENT PANEL WHICH ALSO INCLUDED THE HAZARDS, TURNING SIGNALS, BRAKE LIGHTS AND ONE HEAD LIGHT. REQUESTED ELECTRONICALLY THROUGH THE CHRYSLER/DODGE, OFFICIAL WEBSITE POSSIBLE RECALLS AND I WAS CONTACTED VIA PHONE 24 HOURS LATER WITH A CONFIRMATION THAT NO PENDING OR MISSED RECALLS WERE IN PLACE FOR THE TRUCK. WHEN ASKED IF THERE WERE ANY SOLUTIONS TO THE COMPLAINTS OF CRACKED DASHBOARDS IN THE DODGE RAM 1500 MADE IN 2002, THE REPRESENTATIVE INDICATED THAT THERE WERE NO KNOWN COMPLAINTS LISTED FOR THE DASHBOARD AND PROVIDED NO RESOURCE IN BETTER REPLACEMENT PART. SCHEDULED TO HAVE VEHICLE CHECK THE WEEK OF JULY 16,2012. *TR

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#10681598 — February 5, 2015 — DASH BOARD HAS SHATTERED AND THE AIR CONDITION/HEATER DOES NOT BLOW. *TR

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#10660249 — November 22, 2014 — DASHBOARD HAS BEEN CRACKING SINCE 2006, NOW DASHBOARD HAS COMPLETELY CRUMBLED APART. TOTALLY UNSAFE HAZARDOUS SITUAT...

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