NHTSA Complaint #10465647 — 2004 FORD F-150

WHILE DRIVING ON THE FREEWAY MY PASSENGER SIDE WINDOW UNEXPECTEDLY FELL THROUGH THE DOOR. WHEN I PRESSED THE BUTTON TO OPEN THE WINDOW A TAD THE REGULATOR BROKE AND THE WINDOW BEGAN TO FALL. A WEEK LATER THE SECOND BACK PASSENGER WINDOW CAME CRASHING DOWN ALSO. THANKFULLY IT WAS WHILE I WAS AT THE STORE AND THE CAR WAS STATIONARY. I HAD TO FIX THIS OUT OF POCKET LAST WEEK FOR ABOUT 700.00 FOR BOTH WINDOWS, THE REPAIR GUY AT FORD SAID THIS WASN'T COVERED OR ISSUED AS A RECALL. NOW FASTFORWARD TO YESTERDAY, MY SIDE DRIVER WINDOW COMES FALLING DOWN AND I HAD TO USE A DOORSTOP TO HOLD IT UP. I FEEL THIS IS A WIDESPREAD ISSUE THAT FORD HAS NOT COME TO TERMS WITH. THIS SHOULD HAVE BEEN A RECALL ISSUED YEARS AGO. CHECKING THE INTERNET THERE A NUMEROUS SITES WHERE ANGRY CUSTOMERS OF FORD ARE EXPERIENCING THIS PROBLEM WAY TO FREQUENTLY.(EX. HTTP://WWW.CARCOMPLAINTS.COM/FORD/F150/2004/WINDOWS_WINDSHIELD/WINDOW_DOES_NOT_ROLL_UP.SHTML) WE HAVE ALWAYS BOUGHT FORD, BUT WITH THE RECENT PROBLEMS THIS MIGHT CHANGE. *TR