NHTSA Complaint #10465617 — 2010 FORD FUSION

I WILL NEVER BUY A FORD VEHICLE AGAIN. MY 2010 FUSION IS CURRENTLY IN THE SHOP. IT HAS BEEN HESITATING LIKE THERE WAS WATER IN THE GAS. WE RULED THAT OUT. WE CHECKED TRANSMISSION FLUID, IT WAS A LITTLE LOW SO WE ADDED SOME. A LITTLE BETTER BUT DID NOT FIX IT. WE WERE TRAVELING ON A MAJOR INTERSTATE WHEN WE HAD TO COAST TO THE SHOULDER WHEN IT WOULD NOT PULL ANYMORE. CHECK ENGINE LIGHT CAME ON. AFTER SITTING IDLE IT FINALLY LEVELED OUT AND LIGHT WENT OFF BUT STILL WAS HESITATING. THE LIGHT CONTINUED TO GO OFF AND ON THE REMAINDER OF THE DRIVE. WHEN WE REACHED OUR DESTINATION WE LOCATED A FORD DEALERSHIP. THEY KEPT OUR CAR FOR A COUPLE OF HOURS AND CALLED US AND SAID IT REPORTED A MISFIRE CODE BUT THAT WAS ALL AND THAT WE NEEDED TO CHANGE THE SPARK PLUGS. SO WE PICKED OUR CAR UP AND DROVE IT BACK HOME TO OUR REGULAR DEALERSHIP. OUR DEALERSHIP KEPT IT FOR 1 DAY AND SAID THE SAME THING, MISFIRE CODE AND TO CHANGE THE SPARK PLUGS AND SWAP THE COILS AROUND. SO WE DID. DIDN'T FIX IT. BROUGHT IT BACK TO OUR DEALERSHIP WHERE THEY KEPT IT FOR EXACTLY 2 WEEKS WITH NO RESULTS. SAID THEY COULD NOT GET IT TO DO ANYTHING FOR THEM AND IF IT STARTED BACK TO BRING IT BACK. 2 HOURS LATER WE WERE BACK AT THE DEALERSHIP. THAT WAS 3 DAYS AGO AND STILL NO EXPLANATION. THEY ARE STUMPED!!! SO WHERE DOES THAT LEAVE ME? WITH A $400.00 NOTE ON A CAR THAT IS IN THE SHOP. FORD NEEDS TO ACCEPT SOME RESPONSIBILITY. IT'S NO COINCIDENCE EVERYONE IS HAVING PRETTY MUCH THE SAME ISSUES. *TR