NHTSA Complaint #10465544 — 2006 SUBARU OUTBACK

I TOOK MY 2006 SUBARU OUTBACK 2.5 IN FOR ROUTINE SERVICE AND TIRE ROTATION. WAS TOLD THAT MY LEFT OUTER CV BOOT WAS TORN. TOOK THE CAR TO THE DEALERSHIP WHO VERIFIED THE PROBLEM AND WAS GIVEN A PRICE TO REPAIR, WHICH I COULD NOT AFFORD. SINCE THE CAR ONLY HAD APPROX. 55,000 MILES, AND MY EXTENDED WARRANTY HAD JUST LAPSED, I CONTACTED SUBARU AND WAS TOLD THEY WOULD REIMBURSE ME FOR HALF OF THE COST OF THE REPAIRS IF THEY WERE MADE AT A SUBARU AUTHORIZED MECHANIC, I.E. DEALERSHIP. THE COST MY MECHANIC OF CHOICE QUOTED WAS LESS THAN HALF OF THE DEALERSHIP FEE, SO I DECLINED THE OFFER FROM SUBARU. JULY 2012, 60,000 MILES, TOOK CAR IN FOR ROUTINE SERVICING AGAIN AND WAS TOLD THE RIGHT INNER CV BOOT IS TORN AND THE LEFT REAR STRUT IS LEAKING. I CANNOT AFFORD THESE REPAIRS AND HAVE DONE RESEARCH TO FIND OUT THAT CV BOOT TEARS ARE QUITE COMMON IN SUBARU'S. THEY WILL NOT COVER THE COST OF REPAIR OR DO A RECALL EVEN THOUGH SINCE MY EXPERIENCES, I HAVE TALKED TO MANY SUBARU OWNERS WHO HAVE HAD CV BOOT ISSUES. AS IT STANDS NOW, I DO NOT FEEL THE CAR IS SAFE TO DRIVE, SO IT SITS IN THE GARAGE WHILE MY FRIENDS PROVIDE TRANSPORTATION. I PAID MORE THAN $20,000 TO BUY A CAR THAT SITS IN THE GARAGE. *TR