NHTSA Complaint #10465456 — 2003 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	10465456
Vehicle	2003 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	May 12, 2012
Date Filed	July 12, 2012
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY WAS NOT ABLE TO OPERATE IN THE IGNITION SWITCH AND THE KEY GOT STUCK. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND WAS AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY HAD RECEIVED NUMEROUS COMPLAINTS ABOUT THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000 AND CURRENT MILEAGE WAS 98,000.

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