NHTSA Complaint #10465443 — 2011 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10465443
Vehicle	2011 CHEVROLET CRUZE
Component	ENGINE
Date of Incident	July 9, 2012
Date Filed	July 12, 2012
Mileage	22,410 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

I HAVE A 2011 CRUZ LT. I HAVE NOTICED A WEIRD SMELL WHEN USING THE AC. ONLY JULY 9TH, 2012 I HAD A WARNING THAT SAID "TURNING OF AC DUE TO OVERHEAT" THE CAR WAS NOT OVERHEATING. 5 HOURS LATER I TURNED THE CAR ON AND THE CHECK ENGINE LIGHT WAS ON AND THE ENGINE/FAN WAS MAKING A LOUD NOISE WHILE RUNNING, WHICH SOUNDED LIKE A HUGE FAN. I CALLED ONSTAR THEY SAID THEY LOCATED AN "ENGINE COOLING SYSTEM PROBLEM" TO TURN OFF THE CAR AND TO HAVE IT TOWED TO THE DEALERSHIP. WHICH I DID. THE DEALERSHIP SAID MY CAR WAS JUST OUT OF ANTIFREEZE AND THEY ADDED MORE TO IT. I HAVE LOOKED ONLINE I'M NOT THE ONLY PERSON WITH THIS PROBLEM. WHAT AM I SUPPOSED TO DO, JUST KEEP ANTIFREEZE WITH ME AT ALL TIMES? THERE MUST BE A LEAK SOMEWHERE FOR IT TO BE EMPTY. *TR

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